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Welcome! Thank you for helping Customer Impact provide valuable customer service information to our clients.

This week, senior scheduler Barbry Booth shares some information
on the frustrating experience of not being chosen for a shop.
To Get a Shop or Not
(or Why is it that I apply for every shop in my area and Iím never assigned anything?)

Have an idea for a blog topic or something you
would like us to discuss? Click here and let us know!

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Did you know that you could visit one website and see dozens of shops available in your area from Customer Impact and many others? Visit to see available mystery shops and possibly crowdsourcing surveys. Why go across town to complete one mystery shop when you could possibly pick up 3-4 shops in the same area on the same trip? WORK SMART!!! Why are we telling you this secret? Busy shoppers are happy shoppers!

Customer Impact is now offering Direct Deposit as a payment option! If you would like to participate, please login at You will need to update your profile with your preferred payment method, and then provide information on your preferred bank account. At this time we will continue to pay through PayPal as well, but we are making every effort to process Direct Deposit payments earlier in the month. Ultimately, it
is our intent to pay the majority of our shoppers via Direct Deposit, so please update your profile and receive your payments directly to your bank account! Thanks from Customer Impact!

Refer a friend or family member and get paid $15! If your referral signs up with Customer Impact AND completes an assignment for us, we will send $15 to your PayPal account!
Click here to let us know you have referred someone who has signed up in our system.

Click here for a full list of areas where additional shoppers are needed!